Privacy policy

Last updated: September 20, 2026

Privacy Policy

At Sanjora, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment-related information necessary to process transactions

  • Account login information, if you create an account

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Information collected through cookies and similar technologies

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and updates

  • Respond to customer-service requests

  • Manage customer accounts

  • Improve our website, products, and services

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where permitted and where you have provided the appropriate consent

We use personal information only for legitimate business purposes and in accordance with applicable law.

3. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, and improve your shopping experience.

Some cookies may be placed by third-party services used on our website. You may be able to control or disable certain cookies through your browser settings, although doing so may affect some website functionality.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including providers for:

  • Payment processing

  • Shipping and logistics

  • Website hosting and technology

  • Analytics

  • Marketing and communications

  • Customer support

These providers may process information necessary to perform services on our behalf. They are expected to handle information in accordance with applicable contractual and legal requirements.

We may also disclose information where required by law, legal process, governmental authorities, or where reasonably necessary to protect our rights, customers, website, or business.

5. Payment Information

Payments may be processed through third-party payment providers. Sanjora generally does not directly store complete payment-card information on its own servers when payment processing is handled by a third-party provider.

Payment information is subject to the privacy policies and security practices of the applicable payment provider.

6. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

8. Customer Rights

Subject to applicable Indian law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally permitted

  • Withdraw consent where processing is based on consent

  • Raise concerns regarding the handling of your personal information

  • Request information about how your personal information is processed

To exercise an applicable privacy right, contact us using the details below. We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to use e-commerce services independently. We do not knowingly collect personal information from children in violation of applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or services. Any updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store: Sanjora
Email: sanjora2026@gmail.com
Business Address: [BUSINESS ADDRESS]
Phone: [PHONE NUMBER]