Shipping Policy

Last Updated: 20-09-2026

At Sanjora, we aim to make delivery as simple and reliable as possible. Please review the information below before placing your order.

1. Shipping Methods

We may offer the following delivery options depending on your location and product availability:

• Standard Shipping

• Express Shipping, where available

• Cash on Delivery (COD), where available

Available shipping options will be displayed during checkout.

2. Order Processing

Orders generally require 7-15 days for processing before they are handed over to the shipping carrier.

Processing may take longer during sales, holidays, high-demand periods, or due to circumstances beyond our reasonable control.

3. Delivery Timeframes

Estimated delivery time:

Standard Shipping: 7-15 BUSINESS DAYS
Express Shipping: 3-7 BUSINESS DAYS, where available

Delivery estimates begin after the order has been processed and dispatched.

These are estimates rather than guaranteed delivery dates. Actual delivery may vary depending on the destination, courier, weather, holidays, operational conditions, and other factors.

4. Shipping Costs

Shipping charges are:

Standard Shipping: [SHIPPING COST]
Express Shipping: [EXPRESS SHIPPING COST]
Free Shipping: [FREE SHIPPING CONDITIONS, IF APPLICABLE]

The applicable shipping cost will be shown at checkout before you complete your purchase.

5. Tracking Information

Once your order has been dispatched, we may provide tracking information by email, SMS, WhatsApp, or through your customer account, depending on the available service.

Tracking information may take some time to become active after the courier receives the package.

6. Delivery Issues and Delays

Although we work with shipping partners to deliver orders within the estimated timeframe, delays can occur.

Possible causes include:

• Incorrect or incomplete address

• Customer unavailable at delivery

• Courier operational delays

• Weather or natural events

• Public holidays

• High-volume periods

• Transportation disruptions

• Other circumstances outside our reasonable control

If your order appears significantly delayed, please contact us at sanjora2026@gmail.com with your order number.

7. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order cannot be delivered because incorrect information was provided, additional shipping or re-delivery charges may apply where permitted.

8. Damaged Packages

If your package appears visibly damaged when delivered, please take photographs of the package and product and contact us at sanjora2026@gmail.com as soon as reasonably possible.

We may request photographs, videos, packaging details, or other information to investigate the issue.

9. International Shipping

WE CURRENTLY DO NOT OFFER INTERNATIONAL SHIPPING.

If international shipping is available, delivery times and costs will depend on the destination and shipping method selected.

Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country unless otherwise stated at checkout.

10. Contact

For shipping questions or assistance with an order, contact:

Email: sanjora2026@gmail.com
Phone/WhatsApp: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]