Terms of Service

Last Updated: 20-09-2026

Welcome to Sanjora. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. Account Terms

You may browse and shop on our website without creating an account unless an account is required for a particular service.

If you create an account, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials. You are responsible for activity carried out through your account.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized activity, or violation of these Terms.

2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Prices, discounts, offers, and product availability may change without prior notice.

Applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

We accept the payment methods displayed on our website at the time of purchase. Orders are processed only after successful payment authorization, except where Cash on Delivery or another approved payment method is offered.

We are not responsible for delays or failures caused by third-party payment providers.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information are accurate.

However, colors may appear differently depending on your device or screen, and minor differences in packaging, appearance, or specifications may occur where applicable.

If a product is materially different from its description or has a manufacturing defect, please contact us according to our Return and Refund Policy.

4. Order Acceptance

Placing an order constitutes an offer to purchase the selected products.

After receiving an order, we may send an order confirmation. This does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order where there is a pricing error, product unavailability, suspected fraud, incorrect information, shipping restrictions, or another legitimate reason.

If we cancel an order after payment has been received, any eligible refund will be processed using the applicable payment method or another reasonable method.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on location, courier availability, weather, holidays, operational disruptions, or other circumstances beyond our reasonable control.

Please ensure that your shipping information is accurate and complete. We may not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

6. Returns and Refunds

Returns, exchanges, replacements, and refunds are governed by our Return and Refund Policy.

Customers should review that policy before placing an order.

7. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose

• To violate applicable laws or regulations

• To commit fraud or facilitate fraudulent transactions

• To impersonate another person or entity

• To interfere with website security or functionality

• To introduce malicious software or harmful code

• To attempt unauthorized access to our systems

• To collect personal information from other users without authorization

• To misuse promotional offers or payment systems

We may restrict or terminate access where we reasonably believe these Terms have been violated.

8. Intellectual Property

Unless otherwise stated, website content including text, logos, graphics, images, design elements, and other materials belongs to or is licensed to [STORE NAME] and may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission.

9. Third-Party Services and Links

Our website may use or link to third-party services, platforms, payment providers, or websites.

We are not responsible for the content, policies, availability, or practices of third-party services. Your use of such services may be subject to their own terms and privacy policies.

10. Limitation of Liability

To the maximum extent permitted by applicable law, [STORE NAME] will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.

Our liability, where legally permitted to be limited, will be limited to the amount paid by the customer for the relevant product or transaction giving rise to the claim.

11. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, technical failures, epidemics, or other similar events.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection and other mandatory laws, disputes relating to these Terms or purchases from [STORE NAME] shall be subject to the jurisdiction of the competent courts at [CITY, STATE], India.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

14. Contact Us

For questions regarding these Terms, please contact:

Store: Sanjora
Email: sanjora2026@gmail.com
Business Address: [BUSINESS ADDRESS]
Phone: [PHONE NUMBER]